Pay Grade:   10  - Pay Range - $16.58 - $20.73   

Title:   Windrider Transit Operations Coordinator

 Non Exempt part-time – 20 hours per week

 Subordinates: Serves as a working supervisor for drivers, coordinating day to day work. Reports issues to Director.

I.        ASSIGNED DUTIES & TASKS:

 Position overview: The Windrider Transit Operations Coordinator works under the supervision of the Director of Grants & Special Projects and is responsible for support and assistance in duties related to the overall program operations. Responsibilities include assisting the Director in program compliance, operations, outreach, marketing, relief driving and fleet management. Performs other duties as assigned.

II.      KNOWLEDGE AND SKILLS

 Language Skills:

• Read and comprehend instructions and present information to others   
• Interpret and write general business documents or technical procedures
• Ability to analyze and interpret complex and sensitive information

Mathematical/ Money Handling Skills:

• Add, subtract, multiply and divide numbers
• Calculate rate, ratio and percentages
• Work with mathematical concepts such as probability, inference, frequency distribution, reliability and validity, correlation and sampling

Reasoning Ability:

• Ability to define problems, collect data, establish facts, and draw conclusions
• Ability to interpret an extensive variety of information in written or diagram form, solve practical problems, and deal with several abstract and concrete variables in situations where only limited standardization exists
• Ability to apply principles of logical thinking to a wide range of intellectual and practical problems
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Ability to define problems, collect data, establish facts, and draw valid conclusions

Computer Skills:

• Words per Minute Computer Keyboard Required:                    Demonstrate proficiency
• 10-Key Strokes per Minute Data Entry Required:                      Demonstrate proficiency

Specialized Office Equipment:

• Operate 10-key Adding Machine to add, subtract, divide or multiple numbers
• Operate scanner/fax machine/copier to send and receive data/forms
• Operate multi-line telephone system to receive and transfer calls

Computer Software and Operating Systems:

• Operate personal computer with Windows operating system to start programs, input, format, and edit data files and print or transmit data
• Utilize compute spread sheet programs (Excel) to input, format, and edit documents and save, print, or transmit documents
• Utilize computer Word Processing (Word) to input, format, and edit documents and save, print, or transmit documents
• Utilize computer Internet/ E-Mail to access, send, retrieve, save, print, or transmit documents, or data files
• Utilizes proprietary, custom or online programs or data bases to input, format and edit data and save, print or transmit data.   

Drivers Licenses Required for Performing this Position:

• Montana class D driver license and appropriate insurance

Other Required Knowledge, Skills or Abilities:

• Ability to effectively work and communicate with a wide range of individuals from all socio-economic groups
• Ability to read, interpret and implement documents such as governmental regulations, rules, and procedure manuals
• Ability work with minimal supervision and effectively manage work flow
• Ability to respond effectively to the most sensitive inquiries or complaints from customers or claimants
• The incumbent must be able to perform multiple tasks simultaneously while responding to the telephone, two-way radio, walk-in customers, and transit drivers
• Must be able to work under time and/or deadline pressures

Other (Specify):

• Demonstrated organizational skills
• Demonstrated positive interpersonal and communication skills
• Demonstrated ability to carry out several tasks simultaneously and to organize time to meet established deadlines

____________________________________________________________________________

1. EDUCATION AND EXPERIENCE

Education: The following course(s) of study or class work usually provides the required knowledge, skills and abilities to perform the duties of this position:

• Associate’s degree or equivalent in related field from two"�year college or technical school required
• Bachelor’s degree in related field from a four"�year college or university preferred.
• Accounting coursework preferred

Experience: The following kinds of experience usually provide the required knowledge skills, and abilities to perform the duties of this position:

• Previous office experience in a fast paced work environment required
• Knowledge of local geographical area is required
• Two years’ experience in bookkeeping and computerized accounting systems required
• Experience in transportation administration and coordination preferred